Case Study

From guessing to knowing.

Comp AI used Agnost AI to see exactly what their agents were doing. Customers reached SOC 2 compliance 20% faster.

20% Faster time to SOC 2

100% Visibility into agent interactions

Minutes To debug, vs. hours before

About

Comp AI is an AI-powered compliance platform that helps companies achieve SOC 2, ISO 27001, and other frameworks using AI agents. Compliance is high-stakes work. A confused agent or a broken workflow does not just frustrate a user. It delays a certification that a customer's next enterprise deal depends on.

The Problem

As Comp AI scaled, their agents were handling more compliance work across more customers. The team was shipping fast, but the feedback loop for agent quality simply did not exist yet.

When an agent struggled with a SOC 2 control, there was no signal to act on.

Investigating a reported issue meant sifting through raw logs with no structured view of what had happened.

Shipping an agent improvement meant trusting intuition. There was no way to measure whether it moved the needle.

This is the gap every team building AI agents runs into at scale. Comp AI decided to close it.

The Solution

Comp AI connected Agnost AI to their agents. For the first time, every conversation had a record, and every record had meaning.

Every conversation, visible The full arc of each agent interaction across every customer session. Context, intent, and outcome, not just raw logs.

Failure points, surfaced Agnost AI flagged exactly where agents lost the thread, so the team could fix the right thing rather than guess at it.

User intent, understood What customers were actually trying to do, not just the words they used. The difference between a support ticket and a product insight.

Drop-offs, caught early Broken workflows showed up in the session they broke, not in a support email three days later.

The Result

The Comp AI team went from reactive to proactive. They stopped waiting for customers to report problems and started finding them first.

When an agent misbehaves, they see it in the session it happens. They know what the user asked, where the agent went wrong, and what needs to change. A fix that used to take a day of investigation now takes minutes.

More importantly, every product decision is now grounded in evidence. The team knows which agent behaviors are working and which are not, and that clarity shows up directly in customer outcomes. The next customer reached SOC 2 compliance 20% faster.

"Agnost AI is how we make our agents better. We see what's broken, fix it, and ship faster. Simple as that."

Lewis Carhart CEO, Comp AI

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